At TIFEROR, we stand behind the quality of every lighting fixture we make. Rest assured — your investment is protected.
Warranty Coverage
- Motor (ceiling fans): Lifetime Limited Warranty
- Other Parts & Components: 3-Year Limited Warranty
The warranty period begins from the date of purchase by the original purchaser and is valid only for products purchased directly from tiferor.com.
What the Lifetime Motor Warranty Covers
Our lifetime limited warranty covers defects in materials and workmanship on the ceiling fan motor for as long as the original purchaser owns the fan. If the motor fails due to a manufacturing defect, we will — at our discretion — repair or replace the motor free of charge.
What the 3-Year Parts Warranty Covers
All other components — including blades, blade arms, light kits, remotes, receivers, capacitors, and mounting hardware — are covered against defects in materials and workmanship for a period of three (3) years from the date of purchase.
What Is Not Covered
This warranty does not cover:
- Damage caused by improper installation, misuse, or failure to follow the provided instructions
- Normal wear and tear, cosmetic blemishes, or finish fading over time
- Damage from environmental factors including moisture exposure, salt air, or extreme weather (unless the product is specifically rated for outdoor use)
- Products installed by an unlicensed electrician or connected to an incompatible electrical supply
- LED bulbs and light bulbs (covered by their respective manufacturer warranties where applicable)
- Products purchased from unauthorized resellers, third-party marketplaces, or used/secondhand
- Labor costs for removal, installation, or electrician fees
How to File a Warranty Claim
Email us at service_us@tiferor.com with the following information:
- Your order number
- A description of the issue
- Photos or video showing the defect
- The product model or SKU (found on the product page or packaging)
Our support team will review your claim and respond within 2 – 3 business days. If approved, we will ship a replacement part or unit at no cost to you.
Important Notes
- This warranty is non-transferable and applies only to the original purchaser.
- Proof of purchase is required for all warranty claims.
- TIFEROR reserves the right to inspect claimed defective parts before issuing a replacement.
Questions?
Contact us at service_us@tiferor.com or visit our Contact page. We're happy to help.